City of Sanford, Florida City of Sanford, Florida
On-Line Utility Billing
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Welcome to Utility Billing

Please Note: On-line payments are not posted until the following business day!
Please contact Utilities Customer Service at 407-688-5100 if your service has been interrupted.

New Payment Site When you press the "Pay Now" button on the payment screen you will be redirected to our new payment site - XpressPay.
Click on "Accept terms and continue" to make your payment.
Payments received via XpressPay are not processed until the next business day, and will not be reflected in your account balance until that time.

The City of Sanford will not contact a customer via the telephone or the internet to solicit or initiate a utility payment.
Please report any unsolicited requests for City of Sanford Utility payment and credit card information to the Sanford Police Department at 407.688.5199
and Utility Customer Service at 407.688.5100.
Account ID:  
*Account ID must be entered exactly as it appears on your monthly statement.

Please read our Privacy and Security Policy (MS-WORD) (PDF) and our Refund Policy (MS-WORD) (PDF)
Sanford, Florida - Waterfront Gateway to Central Florida
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